Effective Date: 25 September 2026
Papillons.com.my (“Papillons”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information that you provide when visiting our website.
This Privacy Policy explains how information may be collected, used and protected when you access papillons.com.my, including our corporate information, educational content, articles and other resources.
1. Information We May Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, telephone number and information contained in enquiries or messages submitted through our website.
We may also collect certain technical information automatically when you visit the website, such as browser type, device information, IP address, pages visited, referring pages and general website usage information.
2. How We Use Information
Information collected through papillons.com.my may be used to respond to enquiries, improve our website and content, understand how visitors use our website, maintain website security and communicate relevant information about Papillons and its activities.
We do not sell or rent visitors’ personal information to third parties.
3. Cookies and Analytics
Papillons.com.my may use cookies and analytics technologies to understand website traffic, visitor behaviour and website performance.
These technologies may collect non-identifying information about how visitors interact with the website. Visitors may control or disable cookies through their browser settings, although certain website functions may be affected.
4. External Websites and Online Store
Papillons.com.my may contain links to external websites and platforms.
Our official e-commerce website is MyPapillon.my. When visitors leave papillons.com.my and access MyPapillon.my or another external platform, the privacy practices and terms applicable to that website or platform may apply.
We encourage visitors to review the relevant privacy policies before providing personal information to external websites.
5. Data Protection
We take reasonable measures to safeguard personal information against unauthorised access, misuse, loss or disclosure.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.
6. Information Retention
Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, to respond to enquiries, maintain appropriate business records, or comply with applicable legal requirements.
7. Your Personal Information
You may contact us if you wish to enquire about personal information that you have provided through papillons.com.my or request that inaccurate information be corrected, subject to applicable requirements.
8. Children’s Privacy
Papillons.com.my is not intended to knowingly collect personal information from children without appropriate consent. If we become aware that such information has been submitted inappropriately, reasonable steps may be taken to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies or applicable requirements.
Any updated version will be published on this page with the relevant effective date.
10. Contact Us
For questions regarding this Privacy Policy or the handling of personal information through papillons.com.my, please contact:
Email: enquiry@papillons.com.my
Website: papillons.com.my